How We Help

At the heart of everything we do is a strong desire to support individuals and families experiencing financial difficulty.

Our goal is to help people develop an actionable plan to address current financial difficulties and create an environment for sound financial decision-making. Your counsellor will work with you to identify options and develop strategies to assist you in making decisions to improve your financial situation. All member organisations are not-for-profit and our financial counsellors do not benefit from the support provided to you.

Budgeting

You receive assistance to develop a budget that allows you to successfully manage your cash flow now and into the future.

Debt Negotiation

We work with you and your creditors (as necessary) to negotiate better debt outcomes and allow you to get out from underneath your debt burden more quickly.

Advocacy

To achieve the best possible outcomes for you, we may also liaise with other organisations and government offices on your behalf.

Referral

Recommendations and referrals to other support services will be provided to you depending on your particular need.

Community Education

With a goal to ensuring your long-term financial wellbeing, you can access workshops and education to help you understand and manage your personal finances.

Microfinance

For cases requiring additional assistance, we will investigate accessing the No Interest Loan Scheme and the Low Interest Loan Scheme.

Find a Financial Counsellor

"I've left your office feeling stronger and more confident, and sometimes that is more valuable than a tangible result. I want to thank you for that. I cannot put into words how much I appreciate your support."

Chris

"After the failure of my business, you gave me a sense of security that I needed. I know I have a long way to go, but I now stand a chance. I feel stronger and better equipped to handle the obstacles that lie ahead."

John

"Without your help, we wouldn't have a place to call home. Thank you so very much."

Jane