How We Help
At the heart of everything we do is a strong desire to support individuals and families experiencing financial difficulty.
Our goal is to help people develop an actionable plan to address current financial difficulties and create an environment for sound financial decision-making. Your counsellor will work with you to identify options and develop strategies to assist you in making decisions to improve your financial situation. All member organisations are not-for-profit and our financial counsellors do not benefit from the support provided to you.
You receive assistance to develop a budget that allows you to successfully manage your cash flow now and into the future.
We work with you and your creditors (as necessary) to negotiate better debt outcomes and allow you to get out from underneath your debt burden more quickly.
To achieve the best possible outcomes for you, we may also liaise with other organisations and government offices on your behalf.
Recommendations and referrals to other support services will be provided to you depending on your particular need.
With a goal to ensuring your long-term financial wellbeing, you can access workshops and education to help you understand and manage your personal finances.
For cases requiring additional assistance, we will investigate accessing the No Interest Loan Scheme and the Low Interest Loan Scheme.